Returns
RETURNS ARE ISSUED WITHIN 15 DAYS OF CUSTOMER RECEIPT. We will refund an unused Tava Passport with it's original packaging. If you would like to schedule a return, please email Kady at kady@tavadventures.com WITHIN 15 DAYS OF ORIGINAL RECEIPT DATE to arrange return. Once the Tava Passport has been received and inspected we will issue a refund less shipping charges. Your refund will be issued in the original payment method.
Exchanges
We will exchange unused Tava Passport with it's original packaging WITHIN 15 DAYS OF PURCHASE RECEIPT DATE. If you would like to schedule an exchange, please email Kady at kady@tavadventures.com WITHIN 30 DAYS OF PURCHASE DATE to arrange exchange. Once the Tava Passport has been received and inspected we will issue a new passport less shipping charges.
Thank you for your purchase!
We really hope you have a great trip!
xo - Tava